COURSE CONTROL
Start free trial

Get unstuck.

Most problems with Course Control fall into a few common ones. Find yours below, and if you're still stuck, email us.

Have feedback or found a bug? Tell me

Jump to
Getting startedInstall on your phoneTrackpad & keyboardPhone can't connectAndroid ChromeStopped connectingControls aren't workingQR won't scanInstalling on WindowsLicense keyUpdatesStart with WindowsStill stuck

Getting started

Fresh install? Here's the whole flow.

  1. 1
    Install Course Control on your sim PC from the Microsoft Store. Click Get and the Store installs it. There's no setup file to run and no security warning to click through. The 14-day trial starts on first launch, no key needed.
  2. 2
    Allow Course Control through your firewall when prompted on first launch. Without this, your phone can't reach the PC.
  3. 3
    The dashboard window opens with a QR code. Make sure your phone is on the same WiFi network as the PC, open the camera, and point it at the QR.
  4. 4
    Tap the link your phone shows. The control screen loads, no app to install on the phone.
  5. 5
    Open GSPro on the PC and click on its window so it's focused. Hit a control on your phone and you should see GSPro respond.

Testing the beta? Open the link I email you on the Windows PC that runs GSPro, in the Microsoft Store app (the built-in app), not on your phone and not in a web browser. A phone or browser just shows a "private product" page, which is normal. Sign the Store app in with the Microsoft account you gave me, then click Get.

Install it on your phone or iPad

Course Control runs in your phone's browser, so there's no app store and nothing to download. You can still add it to your home screen for a one-tap icon that opens full screen, with no browser bars. It works the same on iPhone, iPad, and Android.

iPhone & iPad (Safari)

  1. 1
    Open the controller in Safari (scan the QR, or type the address in).
  2. 2
    Tap the Share button, the square with an arrow pointing up.
  3. 3
    Scroll down and tap Add to Home Screen.
  4. 4
    Tap Add. A Course Control icon lands on your home screen.

Android (Chrome)

  1. 1
    Open the controller in Chrome.
  2. 2
    Tap the three-dot menu in the top right.
  3. 3
    Tap Add to Home screen (some phones say "Install app").
  4. 4
    Tap Add. A Course Control icon lands on your home screen.

One thing about connecting. If the installed app opens to a connect screen, type the address shown on your Course Control desktop dashboard once. It often carries over on its own, especially on Android. A QR scan always opens your browser, not the installed icon, so the installed app may need the address typed in the first time you use it.

Using the trackpad and keyboard

The Trackpad tab turns your phone into a mouse and keyboard for the PC. It covers everything that isn't a labeled button: typing player names, picking a ball, setting up a scramble, clicking through any GSPro menu. You never have to walk back to the PC.

  1. 1
    Drag one finger to move the cursor. Slow drags stay precise. Fast flicks travel further.
  2. 2
    Tap once for a left click. There is no right click or double click.
  3. 3
    Use the Up and Down buttons down the right side to scroll lists, like the course picker. Tap for one step, hold to keep scrolling.
  4. 4
    Type with the text field at the bottom. First click into a GSPro text box with the trackpad, then tap the field on your phone and type. Each character lands in GSPro as you type it, no Send button.
  5. 5
    Put the keyboard away with Done, your phone's Enter key, or a tap on the pad. You're back to mousing.

One quirk to know: the phone's keyboard can't pop up on its own when you click a GSPro text box. The connection only flows one way, so GSPro can't tell the phone a text box is focused. Tap the field on your phone yourself.

Phone can't connect

Course Control runs entirely over your local WiFi. If the phone can't reach the dashboard URL, the issue is almost always one of these:

  1. 1
    Both devices on the same WiFi network. "Guest" networks usually isolate clients from each other, so switch to your main network. Mesh routers with separate 2.4/5GHz SSIDs are usually fine, but check.
  2. 2
    Firewall is blocking it. If you clicked "Block" or dismissed the firewall prompt, Windows is silently dropping the connection. Open Windows Defender Firewall → Allow an app and make sure Course Control is checked for Private networks.
  3. 3
    The dashboard shows a VPN address, not your LAN. Course Control prefers 192.168.x.x over VPN/Docker adapters, but if you're connected to a VPN that uses that range, it might pick the wrong one. Disconnect VPN, restart Course Control, and try again.
  4. 4
    Type the address manually. The IP and port are shown next to the QR. Put them in your phone's browser as http://192.168.x.x:3747. If that works but QR doesn't, the issue is the QR scanner, not the connection.

Android Chrome won't connect, or says "Not secure"

Some Android phones on Chrome fail to connect when you type the address by hand, even though the same phone connects fine from the QR code. Here is what is happening and how to fix it.

  1. 1
    Scan the QR code instead of typing. Chrome's keyboard can autocorrect the address as you enter it, so a wrong address gets saved and the connection fails. The QR code carries the exact address with no typing, so it always connects. This is the reliable fix.
  2. 2
    The "Not secure" warning is normal. Chrome flags every plain web address that is not https. Course Control runs on your local WiFi with no certificate, so this label always shows. It does not block the connection. Your phone and PC talk directly, and nothing leaves your network.
  3. 3
    If you do type it, include the prefix. Enter the full http://192.168.x.x:3747. Without http://, Chrome may treat the address as a search instead of a link.

It worked before, now it won't connect

Your phone saves the PC's address the first time you connect. That address comes from your router, and the router can hand the PC a new one after a reboot, a power outage, or a change of WiFi network. When that happens, the saved address points at nothing and the phone shows "Not connected". Nothing is broken. You don't need to reinstall anything.

Usually it fixes itself. When the connection drops, the app searches your network for the PC's new address and reconnects on its own. Give it a minute with the controller open. If it's still not connected after that, here's the manual route:

  1. 1
    Re-scan the QR code on the Course Control dashboard. It always shows the PC's current address, and scanning it updates your phone's saved one.
  2. 2
    Using the home screen icon? A QR scan opens your browser, not the installed app. Inside the installed app, go to Help, open Troubleshooting, tap Enter a new server IP, and type the address from the dashboard.
  3. 3
    Want it to never happen again? Give the PC a fixed address in your router. Look for "DHCP reservation" or "static lease" in the router settings, pick the PC, and save. Five minutes, one time, and the address never changes after that.

Controls aren't reaching GSPro

The phone is connected (you see the green dot), but tapping buttons does nothing in GSPro. Usually one of two things:

  1. 1
    GSPro isn't the active window. Course Control ships with Safety Mode on by default. It only sends keystrokes when GSPro is in the foreground. Click on the GSPro window to give it focus, then try again. (Hit Alt+Tab if it's behind something.)
  2. 2
    You're on multiple monitors or fullscreen. Both work fine. Safety Mode checks whether GSPro is the focused window, not which monitor it's on, so you can run GSPro fullscreen on one screen and keep a video or scorecard on the other. Just click GSPro to give it focus before you swing. There's a full walkthrough in the fix GSPro losing focus guide.
  3. 3
    You hit Pause. Look at the dashboard. If the dot is amber and says "Paused", click Resume. Phone stays connected, but inputs are held until you resume.
  4. 4
    GSPro's keyboard shortcuts changed. If a recent GSPro update remapped keys, some controls might do the wrong thing or nothing. Make sure Course Control is up to date (it updates through the Microsoft Store). Fixes ship as soon as we notice.
  5. 5
    You want Safety Mode off. Safety Mode is on by default. It only sends input when GSPro is the active window, so a stray tap can't fire into another app. We recommend leaving it on. If you keep switching windows and want it off, uncheck GSPro Only Mode in the Course Control menu in your Windows system tray (the small icon by the clock). Off means controls fire whether GSPro is focused or not, which is handy but risky if you forget the phone in your pocket.

QR code won't scan

If your phone's camera won't read the QR, the dashboard fix is almost always to type the URL by hand: tap Copy next to the address, then paste it into your phone's browser. But here's what to try first:

  1. 1
    Hold the phone 6 to 10 inches from the screen. Closer than that and many cameras can't focus on the pattern.
  2. 2
    Make sure your phone's WiFi is the same network as the PC. If they're on different networks, the QR will scan fine but the URL won't load.
  3. 3
    If the dashboard QR looks blurry on a 4K display, the dashboard window may be rendering too small for your DPI scaling. Restart Course Control.
  4. 4
    Some Android camera apps don't auto-scan QRs. Open your browser's QR scanner (Chrome and Edge have one in the search bar) or download a dedicated QR app.

Installing on Windows

Course Control installs from the Microsoft Store, so the install is simple and safe. Click Get and the Store does the rest.

  1. 1
    No SmartScreen warning. Microsoft signs every Store app, so you won't see the "Windows protected your PC" screen that unsigned setup files trigger. There's nothing to click through.
  2. 2
    No loose installer to trust. You're getting the app from the Store, not a downloaded file, so there's no "is this the right thing?" moment and nothing for antivirus to flag.
  3. 3
    It keeps itself updated. New versions arrive automatically through the Store, the same as your other Store apps. See Updates.

You need Windows 10 or 11 on the PC that runs GSPro. Both x64 and ARM PCs are supported.

Buying & activating a license

The 14-day trial unlocks the full app on first launch, no key needed. When you're ready to keep it (or the trial ends), buy a one-time $30 license: free updates forever, no subscription.

You can buy straight from the website, no app required. Go to thecoursecontrol.com/download and click Buy a license. The desktop app has a Buy a license button too, and it opens the same page. Checkout happens in your browser, so there's no in-app payment.

Your key arrives by email after checkout. To enter it in the app:

  1. 1
    On the dashboard, click Enter license key.
  2. 2
    Paste the key. It'll look like XXXX-XXXX-XXXX-XXXX.
  3. 3
    Click Activate.

If activation fails:

  • Trim invisible spaces. Copying from email sometimes adds a trailing space or a non-breaking space. Re-type the key by hand to test.
  • Check your internet connection. Activation requires a one-time online check. After that, Course Control works fully offline.
  • The key is already active on your other PCs. A license covers a set number of machines. To free one up, open Course Control on a PC you're done with and click Deactivate this device on the dashboard, then activate on the new one.

Updates

Course Control updates itself. Because it installs from the Microsoft Store, new versions arrive automatically through the Store, the same way your other Store apps update. You don't have to check, download, or click anything.

Want it sooner? Open the Microsoft Store, go to Library, and tap Get updates. Windows also installs Store updates on its own in the background.

Installed an older build directly, before the Store version? That one updates itself from inside the app instead: open the dashboard and use Check for updates in the footer. New Store installs don't need this.

Start Course Control with Windows

Course Control launches with your PC by default and connects to GSPro in the background, so it's ready before you step up to the mat. There's no in-app toggle in the Store version. Windows manages startup for you, and you can turn it on or off anytime.

  1. 1
    Open Windows Settings, the gear icon on the Start menu.
  2. 2
    Go to Apps → Startup.
  3. 3
    Find Course Control in the list and switch it On to launch at sign-in, or Off to stop it.

You can also manage it from the Startup tab in Task Manager. Windows may show a one-time notice the first time the app starts with your PC. That's expected.

Still stuck? Contact us

If your problem isn't covered above (or our advice didn't fix it), send a note. A real human reads it.

Include your Windows version, Course Control version (shown in the dashboard footer), and what you tried. Screenshots help a lot.

Open the contact form
Back to home

Related guides

Control GSPro from your phoneTurn any phone or tablet into a GSPro remote. No app to install.Read guideGSPro keyboard shortcutsEvery control key in one printable cheat sheet.Read guideGSPro setup guide for beginnersWhat you need to run GSPro and how the pieces connect.Read guideBest GSPro accessoriesThe gear that makes a sim good, ranked honestly.Read guideFix GSPro losing focusWhy GSPro stops responding when you click away, and how to fix it.Read guideDoes GSPro have an app?No official iOS app. How to use your iPhone or iPad as the controller.Read guideControl GSPro on AndroidUse a Samsung, Pixel, or any Android tablet as the GSPro remote.Read guideHow to find GSPro coursesSearch thousands of GSPro courses by name, location, or style.Read guide